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An Adventure of the American Mind: Joining Educators and Students With Library of Congress Resources

Resources - Phone Hotline

How to reach us:

Toll free 1-866-LOC-AAM9 (866-562-2269) or by e-mail at helpdesk@aamprogram.org

Hotline Hours (Eastern Standard Time)

Monday — Friday 4 PM to 11 PM

Who can use the Hotline?

  • Teachers who have completed the AAM training course
  • Teachers who have been successfully mentored by an AAM teacher
  • Teachers who have completed 20 hours of AAM workshops

Only AAM Partner Directors can add teachers to the AAM Telephone Support database. Use the Telephone Support - Teacher Information Sheet (Adobe PDF, 98KB) to gather all necessary teacher information. Also, AAM directors can copy and paste current teacher information into the Teacher Information spreadsheet (Excel, 16KB). When completed, e-mail the spreadsheet to Oran Mosteller.

Alexander Graham Bell's design sketch of the telephone, ca. 1876
Alexander Graham Bell's design sketch of the telephone, ca. 1876

If you are not eligible to use this service:

We invite you to take advantage of the resources of this web site

The Help section provides links to manufacturer support numbers, software tutorials, and other support resources

The Lesson Plans section is a rich resource of AAM teacher created activities, lessons, and units

Useful Links will connect with other excellent web based resources

And there is much more, please explore!

The AAM Hotline is a referral service providing:

  • Technical assistance for software and hardware issues
  • Lesson planning assistance

Phone calls are typically five minutes or less in length

How to use the Hotline:

When calling the Hotline, please listen to the menu and select the appropriate option. If all operators are busy you will be placed on hold and your call will be answered as the next operator becomes available.

How to contact your local AAM Director:

Visit the AAM Partners section of this web site.

An Adventure of the American Mind is a Library of Congress funded program, administered through the ERC.
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